5 Ways to Fix HiSense TV Won’t Connect to WiFi

How to Fix HiSense TV Won’t Connect to WiFi?

While using smart Tvs the internet is the basic requirement however, it can be very annoying to see HiSense tv won’t connect to WiFi.  

If you are seeing a similar problem while using the HiSense tv then do not worry about it as it can be easily fixed by following the troubleshooting solutions that we have discussed here. 

But before knowing the solutions you first need to know the steps that can help you with connecting the HiSence tv to the internet. If these steps are incorrect, then you will experience a connectivity issue. 

If you do not follow the correct steps to connect the tv with the wi-fi, then you are most likely to experience HiSense tv won’t connect to the wifi issue.

Here are the steps that you need to follow. 

  • Take the HiSense tv remote and press the menu button. 
  • Select the Network option and press the Ok button.
  • Select the Wireless network option. 
  • Choose the wi-fi network and enter the correct details. 

Connect Hisense TV with Ethernet Cable

  • Use an ethernet cable and connect it to the LAN port of the HiSense tv.
  • On the remote press the menu button.
  • Select the Network option and press ok.
  • Choose the Wired connection option. 

If you have followed these steps correctly but still the HiSense tv won’t connect to wifi then you can follow the solutions mentioned below to fix the issue. 

Troubleshooting Your HiSense TV Not Connecting to WiFi Problem

Some basic troubleshooting solutions can help in resolving wi-fi connectivity issues with the HiSense TV. So, let us discuss them in detail here.

Hisense TV Not Connecting to WiFi
Hisense TV Not Connecting to WiFi
  1. Unplug the Devices: Unplugging the devices (modem, router, and HiSence tv) can help in resolving connectivity issues.

    You don’t have to disconnect any ethernet connection in this step. Simply unplug the devices from the power source.

  2. Plugin the Devices: First of all, plug in the modem and the router. Wait for the router and modem to establish a connection.

    You can check the LED lights on the devices for the connection. Now, plug in the tv.

  3. Check other Devices for Interference: If your HiSense tv won’t connect to wifi then it can occur because the wi-fi network is poor, as a result of interferences.

    So there are a couple of things that you need to check.
  • Other wi-fi routers on the same frequency.
  • Other electronic devices like a microwave, cordless phones, etc may interfere with the wi-fi signals.
  • If the software is updated to the latest firmware.

4. Hard Line to the Modem: Use an ethernet cable to directly connect the router to the HiSense tv. It allows you to check if the tv is receiving the signals or not.

5. Check for Software Update: If the software is not updated to the latest firmware then you are most likely to experience HiSense tv won’t connect to wifi problems.

You can manually check for a software update for the firmware.

  • For this, go to the ‘Settings’ using the tv remote. 
  • Then select ‘All’ and select ‘System Update’. 
  • Press the‘ Detect’ option to get the latest firmware update. 

If the basic troubleshooting solutions mentioned above are unable to resolve HiSense tv won’t connect to the wifi problem.

Then it is clear that you need help from the experts. So, make sure to get in touch with the technical support team for help and assistance. 


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